Customer support
Answer customers faster on email and WhatsApp.
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Draft support email replies with human approval
Slow, repetitive inbox replies
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Triage support requests by urgency and escalate to Slack
Urgent issues get buried
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WhatsApp FAQ bot answering from a Google Doc
Same WhatsApp questions all day
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WhatsApp support suite with RAG, media handling and human handoff
Scaling WhatsApp support beyond FAQs